Betly Privacy Policy — How Secure Is Your Data With Us

Betly (betly.ws) is an online betting platform serving users in Bangladesh. We believe every user should have full control over their personal data — which is why our privacy policy is built on complete transparency, with no legal jargon and everything explained in plain language.

This privacy policy applies to Betly's website, mobile app, and all other digital services. By using our platform, you agree to this privacy policy.

This policy is drafted in accordance with international data protection standards and applicable laws in Bangladesh. We review and update it regularly as needed.

Betly only collects information that is genuinely necessary to provide our services. Collecting data beyond that goes against our principles.

Information collected at registration

• Full name and date of birth (for age verification)
• Mobile number & email address
• National ID number (for KYC verification)
• Mobile banking number (bKash/Nagad/Rocket)
• District/Division of residence

Information automatically collected while using the platform

• IP Address & Device Type
• Browser & operating system information
• Login Times & Session Data
• Betting history and transaction records
• Page visit and click patterns

Documents collected for KYC verification

Betly uses the data it collects solely for specific purposes. The reason each piece of data is used is clearly outlined below.

Service Operations & Improvement

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing betting services, casino games, and Sports Betting offers.
• Providing customer support and resolving issues.
• Improving platform performance and security.

Security & Fraud Prevention

• Detecting unusual transaction or betting patterns.
• Preventing money laundering and other financial crimes.
• Detecting attempts to create multiple accounts.
• Preventing unauthorized account access.

Personalized Experience

• Offering promotions and bonuses tailored to your preferences.
• Suggesting relevant sports events and games.
• Remembering language and regional preferences.

Legal Obligations

• Retaining data in accordance with regulatory authority requirements.
• Compliance with judicial orders.
• Meeting tax and financial reporting obligations.

Betly retains your data only for as long as necessary. Each data type has a defined retention period, after which it is securely deleted.

Storage Location & Security

• All data is stored on secure cloud servers.
• Databases are encrypted and protected by firewalls.
• Regular backups are taken and a disaster recovery plan is in place.
• Physical access to servers is strictly controlled.

Retention Period by Data Type

Betly never sells or rents your information. However, limited data may be shared with trusted partners where necessary to operate our services.

Data sharing circumstances

• Payment processors: Only the information necessary to verify transactions with bKash, Nagad, and Rocket.
• KYC Verification Provider: Licensed verification agency for identity confirmation.
• Technology Service Providers: Cloud storage and cybersecurity providers — under strict confidentiality agreements.
• Law enforcement agencies: Where required by a valid court order or government directive.

Who we never share your data with

• Advertising companies or marketing agencies
• Data Brokers or Information Resellers
• Other betting platforms or competitors
• Any third party without your consent

Betly uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that remember information about your visits to the site.

Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and display settings.
• Analytics cookies: To understand which parts of the site are used and how — no personal data is involved.

Cookie Controls

• Non-essential cookies can be disabled through your browser settings.
• Disabling essential cookies may cause certain features of the site to stop working.
• A cookie consent notice is shown on your first visit to the site.

Betly follows the highest industry security standards to protect your data. Our security team continuously monitors systems to identify and address potential threats.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): OTP verification is required at login.
• Auto Logout: Sessions automatically end after a period of inactivity.
• Anti-Fraud System: Real-time fraud detection software is active at all times.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Masking: Staff members cannot view full payment details at any time.

Under Betly's Privacy Policy, you have a number of important rights over your personal data. These rights are free to exercise and requests are typically fulfilled within 30 days.

• Right to Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data once the relevant conditions are met.
• Right to restrict processing: In certain circumstances, you can request that we limit how your data is used.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

Betly strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults.

• Date of birth verification is mandatory at the time of registration.
• Accounts are not activated until age is confirmed through the KYC process.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, they can reach us at support@betly.ws.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us directly.

Contact Methods

• Email: support@betly.ws
• Live Chat: Via the chat button at the bottom right of the website
• Support Hours: 7 days a week, 24 hours a day

Policy Update Process

• Minor updates to this page will be applied without prior notice.
• At least 14 days' notice will be given before any significant changes take effect.
• Notice of changes will be communicated via email and in-platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.